8 days without rain...record of the year!
I will tell you something. We had 8 days in a row with sunshine and no rain. That has not happened for a long long time. Apparently it is a record of the year! Can you understand? 8 days and no rain is the biggest news in the papers...
Spoke to a customer today and she asked about my stay in Ireland. I told her about the rain, rain and rain. But I also said that the reason I am still here, is because Ireland is so incredibly beautiful. And she could imagine that. But she wasn't very impressed with the rain.. =)
I have had a good day today. Even though I was sooo emotional this morning, felt like I wanted to cry all the time. I thought about my old dog, and my cats, and my dad, and I was just sad. That changed though, when I came to work and met my great colleagues.
They looked a bit surprised when they saw me. Could it be because my hair is the same color as a carrot...don't ask me why...
Well ok, I was supposed to get my beautiful blonde color back and decided to bleach it myself. Bad move! My roots are almost white, and the rest of the hair is carrot...I have been to work two days now with a hat to cover my roots. I will go to the hair dresser later this week and sort it out. People think it looks good on me though (they haven't seen my roots thank god for that!)
And I want to tell you about the lovely banking system in Ireland. I realized when I got my statement, that the money for the rent has gone back to my account, which means: We have not paid the rent for September. And since my lovely bank by mistake canceled my car (and didn't tell me) I do not have any possibility to reach the money and give them in cash. So I tried yesterday to transfer money to Tore so that he could take the money. But nope. If you want to use internet banking with my bank, Bank of Ireland, you have to register the account you want to transfer money to, get an activation code by mail and then activate this before you can transfer the money. This would take at least a week. So I thought, maybe I can call the 365 phone banking, and ask them to transfer the money for me. But nope. They need the activation code first. Where is the logic in that??
I should be able to transfer money to whatever account I want without any hazzle. But no, not with Bank of Ireland!
The other thing. I do not have a card since my branch is up in Dublin, and they have my card, but promised me a call three weeks ago to discuss where we would send the card. No call! No card!
So I called them today as well, and asked them if they could send my card to my home address. "No, we can not do that, we have to send it to a branch and you can pick it up there". Then I got pissed of and almost yelled at the woman I was talking to, saying: "You fucked up, canceled my card by mistake and missed a callback three weeks ago, WHEN I had the time to go to a branch in town. NOW I work until 17.30 every day, and the bank close at 16.00! What am I supposed to do then? I want you to send it to my HOME address!!
The woman was completely quiet for a few seconds, and then she said "Ok, I will make an exception and send it to your home address"
THANK YOU!
When you work in Customer Service, I think you get even more aware of stuff like this, and I would not have given in for this. I should not be punished when they fuck up. She apologized about ten times before we said goodbye, and by then I was in an ok mood again.
I spoke to my manager and she is letting me take 2½ hours of tomorrow morning so that I can go to the bank and withdraw money for the rent. I do not have to take this as holiday since she is letting me work over those hours during the next two weeks.
In general, I am fine. I like it here, and it is a lot better between me and Tore now. And a good thing I think, is that we wont see each other Wednesday - Saturday, from now on, since Tore is working a late shift and will come home after I have gone to bed. And I will leave for work before he wakes up. Might do wonder (I hope so)
Now, I have been working with importing music and creating playlist for my iPod for three hours and it is time for me to go to bed. I was soooo tired ttoday and I do not want to get a fit!
Sleep tight friends
Spoke to a customer today and she asked about my stay in Ireland. I told her about the rain, rain and rain. But I also said that the reason I am still here, is because Ireland is so incredibly beautiful. And she could imagine that. But she wasn't very impressed with the rain.. =)
I have had a good day today. Even though I was sooo emotional this morning, felt like I wanted to cry all the time. I thought about my old dog, and my cats, and my dad, and I was just sad. That changed though, when I came to work and met my great colleagues.
They looked a bit surprised when they saw me. Could it be because my hair is the same color as a carrot...don't ask me why...
Well ok, I was supposed to get my beautiful blonde color back and decided to bleach it myself. Bad move! My roots are almost white, and the rest of the hair is carrot...I have been to work two days now with a hat to cover my roots. I will go to the hair dresser later this week and sort it out. People think it looks good on me though (they haven't seen my roots thank god for that!)
And I want to tell you about the lovely banking system in Ireland. I realized when I got my statement, that the money for the rent has gone back to my account, which means: We have not paid the rent for September. And since my lovely bank by mistake canceled my car (and didn't tell me) I do not have any possibility to reach the money and give them in cash. So I tried yesterday to transfer money to Tore so that he could take the money. But nope. If you want to use internet banking with my bank, Bank of Ireland, you have to register the account you want to transfer money to, get an activation code by mail and then activate this before you can transfer the money. This would take at least a week. So I thought, maybe I can call the 365 phone banking, and ask them to transfer the money for me. But nope. They need the activation code first. Where is the logic in that??
I should be able to transfer money to whatever account I want without any hazzle. But no, not with Bank of Ireland!
The other thing. I do not have a card since my branch is up in Dublin, and they have my card, but promised me a call three weeks ago to discuss where we would send the card. No call! No card!
So I called them today as well, and asked them if they could send my card to my home address. "No, we can not do that, we have to send it to a branch and you can pick it up there". Then I got pissed of and almost yelled at the woman I was talking to, saying: "You fucked up, canceled my card by mistake and missed a callback three weeks ago, WHEN I had the time to go to a branch in town. NOW I work until 17.30 every day, and the bank close at 16.00! What am I supposed to do then? I want you to send it to my HOME address!!
The woman was completely quiet for a few seconds, and then she said "Ok, I will make an exception and send it to your home address"
THANK YOU!
When you work in Customer Service, I think you get even more aware of stuff like this, and I would not have given in for this. I should not be punished when they fuck up. She apologized about ten times before we said goodbye, and by then I was in an ok mood again.
I spoke to my manager and she is letting me take 2½ hours of tomorrow morning so that I can go to the bank and withdraw money for the rent. I do not have to take this as holiday since she is letting me work over those hours during the next two weeks.
In general, I am fine. I like it here, and it is a lot better between me and Tore now. And a good thing I think, is that we wont see each other Wednesday - Saturday, from now on, since Tore is working a late shift and will come home after I have gone to bed. And I will leave for work before he wakes up. Might do wonder (I hope so)
Now, I have been working with importing music and creating playlist for my iPod for three hours and it is time for me to go to bed. I was soooo tired ttoday and I do not want to get a fit!
Sleep tight friends
Me turning old...23...
It was my birthday last Friday. How did it go?
Well....I had a really bad day at work, with a lot of customers that was difficult to please..Sometimes you can't really do anything, and you really try to find something you can do, but today, I think God was trying to punish me or something because I had sooo looong calls and they were soo angry.
When I started at work, they told me that they have a phycologist working full time for the staff and I thought to myself "what a complete waste of money", but now, after a few days with really bad calls..I understand why he/she is here. WhenI go home after work, it is difficult for me to let go of the cases, and sometimes I am real upset. But I really DO enjoy my job. It is super to help people, and most of them does not scream at me =)
After work (I had to work over because I was in a call), I went home to rest. I was completely exhausted and not really in the mood of having a birthday. But it was Friday...thank God! Tore got home, and did barely speak to me. (Yey, this is gonna be a great birthday)
The reason why he did not talk to me was because I came home a little bit late, Thursday evening. There was a job thing going on at one of the clubs in town. They were recognizing people that had made a big difference through the year. It was super, but I stayed out kind of late with my team, and when I was on my way home I called him and he just asked me to fuck off and hung up...Niiice birthday.
Apparently he had received a text from someone earlier that evening saying "some stranger are trying to chat up your girlfriend".
Anywho, after about 30 min, I had been cute enough and he melted =D and he actually gave me a gift. A real beautiful diamond necklace in gold. It is soo beautiful! Nice boyfriend!
And after that we actually went out for dinner to an Italian restaurant. Tore ordered a steak, and it was the best steak I have had (and he has had) in years. It was the first time since I left home that I have actually enjoyed a perfect medium rare steak. It practically melted in the mouth!
So my birthday was great anyway. Also, my dad, my sister and my mom called. And my grandma. And my dear friend Richa. And on Facebook, everybody congratulated me. I was impressed, thought people had forgot me =)
Tore has started at Blizzard now, as a game master. Seems like he is enjoying it. It is closer home as well.
Oh, by the way. We have had four days of sunshine in a row!! People not living in Ireland may not think this is something worth mentioning, but since it is probably the first time this year, that this has happened, it is quite a big of a deal. Me love sunshine! And I really do love Cork and Ireland when it is sunny. Everything comes alive (otherwise we are only alive inside the pub)
Need to get to bed now, I have to go up an hour earlier than usually, since I have to pick up the parcel mom sent to me. And since the Irish logic says that you can close the post office at 13.30 weekdays, I do not have any other choice than to pick it up before work.
It IS incredible though, how unfriendly customer service can be...I just HATE customer service in Ireland. They do not know how to help you out, and don't really care to either...They do not look at you when you talk to them, you can see on their body language that they think you are an idiot wasting there time, and I even "heard" that over phone with the post office. When I asked if they could send the package out again, they just said blunt no. No explanation, nothing, just no.
I think you are getting more observant on stuff like that when you are in the same business...and I feel so proud that I am sooo nice towards my customer (even when they are screaming at me)
Well, time for bed!
Huggies
Well....I had a really bad day at work, with a lot of customers that was difficult to please..Sometimes you can't really do anything, and you really try to find something you can do, but today, I think God was trying to punish me or something because I had sooo looong calls and they were soo angry.
When I started at work, they told me that they have a phycologist working full time for the staff and I thought to myself "what a complete waste of money", but now, after a few days with really bad calls..I understand why he/she is here. WhenI go home after work, it is difficult for me to let go of the cases, and sometimes I am real upset. But I really DO enjoy my job. It is super to help people, and most of them does not scream at me =)
After work (I had to work over because I was in a call), I went home to rest. I was completely exhausted and not really in the mood of having a birthday. But it was Friday...thank God! Tore got home, and did barely speak to me. (Yey, this is gonna be a great birthday)
The reason why he did not talk to me was because I came home a little bit late, Thursday evening. There was a job thing going on at one of the clubs in town. They were recognizing people that had made a big difference through the year. It was super, but I stayed out kind of late with my team, and when I was on my way home I called him and he just asked me to fuck off and hung up...Niiice birthday.
Apparently he had received a text from someone earlier that evening saying "some stranger are trying to chat up your girlfriend".
Anywho, after about 30 min, I had been cute enough and he melted =D and he actually gave me a gift. A real beautiful diamond necklace in gold. It is soo beautiful! Nice boyfriend!
And after that we actually went out for dinner to an Italian restaurant. Tore ordered a steak, and it was the best steak I have had (and he has had) in years. It was the first time since I left home that I have actually enjoyed a perfect medium rare steak. It practically melted in the mouth!
So my birthday was great anyway. Also, my dad, my sister and my mom called. And my grandma. And my dear friend Richa. And on Facebook, everybody congratulated me. I was impressed, thought people had forgot me =)
Tore has started at Blizzard now, as a game master. Seems like he is enjoying it. It is closer home as well.
Oh, by the way. We have had four days of sunshine in a row!! People not living in Ireland may not think this is something worth mentioning, but since it is probably the first time this year, that this has happened, it is quite a big of a deal. Me love sunshine! And I really do love Cork and Ireland when it is sunny. Everything comes alive (otherwise we are only alive inside the pub)
Need to get to bed now, I have to go up an hour earlier than usually, since I have to pick up the parcel mom sent to me. And since the Irish logic says that you can close the post office at 13.30 weekdays, I do not have any other choice than to pick it up before work.
It IS incredible though, how unfriendly customer service can be...I just HATE customer service in Ireland. They do not know how to help you out, and don't really care to either...They do not look at you when you talk to them, you can see on their body language that they think you are an idiot wasting there time, and I even "heard" that over phone with the post office. When I asked if they could send the package out again, they just said blunt no. No explanation, nothing, just no.
I think you are getting more observant on stuff like that when you are in the same business...and I feel so proud that I am sooo nice towards my customer (even when they are screaming at me)
Well, time for bed!
Huggies
